Quality management

We are strongly committed to quality.

The priority aim of Valjaonica bakra Sevojno AD is continuous improvement of product quality, business processes and keeping an open dialogue with our customers in order to satisfy their expectations and requirements. We are aware that only the strategically defined quality assures competitiveness of our company and its sustainability on the market.

Implemented quality management system certified in accordance with provisions of the SRPS ISO 9001:2008 standard relies exactly on this concept.

Since its introduction in far 1997, we permanently strive to improve our quality management system by:

  • Continuous monitoring, measurement and upgrade of procedures
  • Raising the level of skills of our resources
  • Regular QMS audits (external and internal) and reviews by management
  • Consistent implementation of improvement actions to prevent non-compliances in the functioning of our business system

Our main objectives and operating principles are disclosed in the Quality Policy. All employees at Valjaonica bakra Sevojno AD are obliged to perform their daily tasks adhering to this Policy. Improvement of the product quality system is an ever-lasting assignment, result of which among others is obtained certificate NSF/ANSI 61 for CuZn15 tubes (red brass pipes C 230). In December 2016, re-certifying audit of the quality management system was carried out by SGS (Société Générale de Surveillance), the world’s leading verification, auditing and certification body.

Our aim is to be the best at what we do and this is the orientation out from which the basic principles of the established quality management system and our Quality Policy are derived.